| Steps to take to make sure Social Media fits your business and your business plan | www.salesforce.com | Download |
| A Centralized and Comprehensive Approach helps streamline services and maximize budgets by preventing potentially redundant resources | www.avoiddropoff.com | Download |
| Insights on how global organizations create and manage brand value | www.interbrand.com | Download |
| A customer-centric approach to social media monitoring and analysis initiatives to increase customer satisfaction | www.aberdeen.com | Download |
| Great Marketing is all about connecting the dots | www.eloqua.com | Download |
| Highlights on consumer energy usage | www.nielsen.com | Download |
| Energy usage trends | www.nielsen.com | Download |
| Strategies for Building and Feeding a Marketing Machine | www.eloqua.com | Download |
| Response to the growing interest and investment in social applications to support sales, marketing, and customer service business processes | www.gartner.com | Download |
| A baseline understanding of the state of cross-platform video consumption amongst global online consumers. | www.nielsen.com | Download |
| Managing Beyond Web 2.0 | www.mckinsey.com | Download |
| Building Buzz, Building Brands | www.miresball.com | Download |
| State of the Translation Industry | www.mygengo.com | Download |
| Global Consumer Confidence, Concerns, and Spending | www.nielsen.com | Download |
| Customer Service meets Social Media | www.rightnow.com | Download |
| Creating Social Media Through Listening | www.alterian.com | Download |
| Ways to give your retail program a boost | www.silverpop.com | Download |
| 8 Essential Elements for designing Social Media Policy for Governments | www.ctg.albany.edu | Download |
| Is it time for another social network shakeout? | knowledge.wharton.upenn.edu/article.cfm?articleid=2354 | Download |
| Understanding the value of Social Media Impression | www.nielsen.com | Download |
| Understanding the nature of social demand for each consumer, category and market is the key to creating a successful social media experience | www.umww.com | Download |
| 10 Ways to Engage your Fans | www.buddymedia.com | Download |
| Mobile Commerce bridges the digital and physical worlds | www.netsize.com | Download |
| 10 Ways to Give Your Retail Program a Boost | www.silverpop.com | Download |
| An in-depth look at the key trends influencing BtoB marketing | www.demandgenreport.com | Download |
| New Rules for Sales and Marketing – Fundamental changes that requires rethinking of rules that supported the old process but obstruct the new ones | www.raabassociates.com | Download |
| Email has got the best ROI in these challenging economic times | www.genius.com | Download |
| Digital Trends that will have significant impact in the next three years | www.dynamiclogic.com | Download |
| Online Video Advertising – An engaging platform for brand communication | www.dynamiclogic.com | Download |
| Marketing Automation – Sales and Marketing Process Integration | www.LeadFormix.com | Download |
| New ways to use email to engage prospective buyers and grow sales | www.genius.com | Download |
| It’s not because it’s FREE it’s “worthless” | www.infusionsoft.com | Download |

